On September 4, Guiyang City implemented silent management due to the new crown pneumonia epidemic. More than 300 employees of Liyuan rushed back to the company overnight in order to maintain production. Lao Wan was one of them. In the meantime, there were only Wan Dengpan and an employee, Yao Shengjun, in the customer service department. In the case of a substantial reduction in personnel, the work must be carried out normally, and Lao Wan wished that he had a "separation technique" in those days.
Due to the epidemic, flights in and out of Guiyang have been grounded one after another. At this moment, Lao Wan received a call from a customer and told him that two products were urgently needed. Lao Wan got angry because it was only 10 hours before the last flight took off.
Quickly find a repair center to coordinate products, quickly communicate with shipping companies for delivery, quickly respond to customers, quickly... quickly...
There is always a mobile power bank plugged into Lao Wan's mobile phone. There are so many things that he can only make calls while charging. The battery is overloaded and hot, and the tea brewed on the table is hot to no temperature, and he can't care to drink it. Unpacking, inspection, delivery, maintenance center, quality department, production department... Lao Wan was non-stop, and finally sent out the two products before the plane took off.
In the dead of night, the power bank is out of power, and the tea that has been brewed for a day is bitter. Lao Wan turned his phone volume to maximum and placed it next to his pillow, then lay down on the cramped camp bed beside his desk.Military Drone Swarm
"Crazy" 10 hours is the epitome of Lao Wan's work during the epidemic. On the day he returned to the factory, he announced the 24-hour customer service hotline, sorted out customer needs, and returned to customers one by one, so as to reassure customers. During the 15 days of epidemic control, Lao Wan took Yao Shengjun to repeatedly unpack, inspect, and transport, and communicate and coordinate with relevant departments and customers in a timely manner.anti drone laser system
In 15 days, he made thousands of calls, but none of them were to his family. Even when the family called him, he happened to call the client, and he was "ruthless". He said to Yao Shengjun: "We cannot let the repair progress be delayed during the epidemic, and the expectations of users cannot be turned into disappointment. Our job responsibility is to ensure that customers are satisfied. As party members, we must rush to the critical moment. "
During the epidemic, stories like Lao Wan were staged every day at Liyuan. They gave up their small family and worked for everyone, and resolutely threw themselves into work during this special period, sticking to their posts, fighting side by side with those around them, encouraging each other, and unswervingly contributing every effort.
